Wednesday, May 30, 2007

Clarifying outcomes


Probably the hardest leadership (or even personal) task to accomplish with skill is clarifying outcomes. What exactly are you trying to accomplish and why? What does the final product look like? Every successful business works hardest at these questions. The church is not a business, but we are in business . . . the people business.

Measuring outcomes is tough enough, but often just deciding which outcomes the church/kingdom is looking for can drive you bonkers. If you are involved with knowledge work which most church workers are, then this is the most critical skill. We need to hone and define over and over and at multiple levels what exactly we are trying to accomplish! This is a primary weakness in most church-related organizations.

The reason this is so critical is that unless we know exactly what we are reaching for, what we are trying to produce, what we are about, then we never know where to reallocate resources, and we never find a sustainable level of efficiency. Producing anything becomes incidental and occasional.

David Allen quotes Lily Tomlin who said - I always wanted to be somebody. I should have been more specific. Tomlin has the gist of what I am trying to point out about the church, or rather point out about its leadership. If we are not very very specific about what outcomes we are expecting/wanting/searching for, then our possibilities of getting them are correspondingly small.

So do we want big churches? Lots of churches? Are we seeking multitudes of converts? Lots of money? Deep people who challenge their worlds with skill? What are we trying to build and for how long? What legacy are you leaving? Do you even know? Go cat go, and clarify those outcomes!

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