A thinking day

This is the one task that needs a certain ambience. I found the perfect situation for that in my travels today. Through a series of fortunate events, I had a few hours free and unstructured at the Naples Italy airport on a sunny warm afternoon.

I found a place to sit outside and enjoy a nice Honduran while contemplating the universe. Not really . . . the contemplating the universe part, but everything else was planets aligned! I worked on a number of high priority thorny situations and made a few notes, but this afternoon was 95% tech free. I can't focus on the thinking part if I have tech in my hands. It always seem that other work floats to the surface if I have tech in my hands, and this was a strictly amazing opportune moment to do the hardest work - thinking.

Now you can't wait to have such a perfect situation present itself (although I find that you can usually create a potential environment to do some hard thinking), because thinking is too important a task to relegate to pristine moments. Granted pristine moments can make them all the more powerful and productive, but this is a task that needs regular exercise. Like most things in life, if it is not scheduled and practiced it never gets accomplished.

So what were the results today? I resolved an apprentice/internship thorn that had been sticking me in the butt for almost a year. There is now a plan and steps to get to the goal. I made progress on the ongoing dilemma/opportunity (its both) that I have with my dad. After the two deaths in our family this past year, there is just me and him and I need to make more/new space in life for him and his needs and honestly just to enjoy these later years of his life with him and make some great memories.

That is it. But those were two huge buggers that have been gigantic weights on my plate for far too long. Reserve your thinking time for the most important matters. Oh, and I spent a good long wonderful half hour just mentally reviewing and cataloging all the people, relationships, structures and opportunities that I am grateful for, that make all this worth doing. After "the perils of travel" this was the best kind of chance and change. Go think!

The perils of travel

The perils of travel

We were finally all on board the airport shuttle, running a little late but doable. As the doors to the van close I see a Turk standing in the smoking area finishing up a cigarette and watching us! He gets the drivers attention as we were driving away. So we stop, back up, and open the doors to let the latecomer get on.

But wait! He runs back inside the hotel and gets his suitcase. Three times! And finally we have all three of his large bags loaded and he runs back into the hotel and disappears. And we wait and we wait and we wait until they finally unload all his luggage and leave for the airport.

We finally leave! Yet we don't make it out of the parking lot before we turn around! And pick yet a different family of three.

Fast forward an hour and a half after two complete security checks (where I was certain I was going to have to take off my underwear) and I finally get on the plane. Window seat. And then I have an extra large man come and sit in the middle seat! He poured out of his seat into my seat. Long story short I was sitting crooked the entire time to Italy. I am pinched between extra large man and the window!

And of course since we came from Turkey and not Western Europe, and since we had about 25 African men on the plane, security, customs, and passport control were completely anal, to the point that some of the Italian men started fighting each other and the police had to come break it up, it was a madhouse.

All in a normal day at the office. And some people are jealous of this, I kid you not. Not to mention I left out the Italian train station story, the pick pocket, the 12 beggars, and taxi ride from hell.

Constraints 2 Psychic Prisons

This week while I was talking to one of my key clients, he was sharing with me some of the things he has been learning in his PhD studies about organizational development. One of the metaphors used to describe organizations was "psychic prisons". I took that to mean that it is psychic in the sense of mental, not in the sense of psychotic (though if you work for certain kinds of organizations I imagine that it could also be psychotic!). I thought it was an exceptionally rich metaphor.

As I have been headhunting some new employees for The Leadership Development Group, one of the most interesting phenomenon that I come up against, is the inability to find leadership guru's who can think about funding models or salary models that are outside of the traditional employer paid exchange of time for money. They are literally in a mental prison, for all practical purposes incapable of thinking about a different funding model or a different way of receiving compensation for value given.

But this metaphor is also rich when applied to the other areas of our lives. Most of us live in a psychic prison concerning our life work, or the impact that we can make, or the significance of what we can do, or how we might simply change the world with the time, talent and treasures that God has already given us. Many of us live in psychic prisons spiritually as well. The limitations of our understanding, or the boundaries of our theology, or the constraints of our past experiences, become the bars of the cells we find ourselves in. We seem to struggle indefinitely with our lack of imagination, the confines of our narrative that we tell ourselves about ourselves and about our work and about our God.

However, logging the hours does not have to be a part of the psychic prison. Logging the hours is what my language students have to do to speak beautiful Spanish or Russian. Logging the hours is what my pastors have to do, to deliver beautiful sermons on Sunday. Logging the hours is what you and I have to do to hone our crafts and be the best that we can be. Working hard and logging solid hours is not part of the prison, it is a treasured gift, that we might do something magical in the world with the gifts and abilities and resources that God has given us.

The most beautiful thing about being a Christ-follower is that we have been given essentially a get out of jail free card! Don't you think it's time that we got out of our psychic prisons, no matter what they may be, and start to live this one wild beautiful life that we had been given to the full extent of every possibility?

The fastest way forward

"The fastest way to move forward in life is NOT doing more. It starts with STOPPING the behaviors holding you back." Benjamin Hardy

This axiom is stated by many leadership leaders, like Marshall Goldsmith, Michael Hyatt and others. However the very nature of productivity is often about doing more, not less better. That is where Gregg McKeown stands out with his excellent book on Essentialism. But most people, including my clients, want more, not a better less. The majority of people I meet and know, it seems to be almost impossible to overcome FOMO. More is more. 

But it is not. The more I add more, the more I diminish the quality of every single beautiful thing I am working to create or produce. Friends, that is less, not more. Quality and quantity are not the same. If you want to change the world, or create a masterpiece, or provide clarity, or be the best at anything, you have to dial it in, focus, intensify on less and less. Think of it as purifying the finished product, concentrating the final result, strengthening what gets accomplished, and amplifying the outcomes. Most people get stuck eternally at mediocre because they can't stop doing all the things that are sabotaging their stated goals or purposes. And if you can't stop eating french fries, you can't get to and stay at an ideal weight. As Bob Biehl says, "Either you live a life of discipline or your live a life of regret."

Less is more. It is more focused, it is deeper, it is purposeful, it is intentional, it is satisfying in ways more can never be. It is simpler, clearer, cleaner, more pure. It is a design of success. It is a way of organizing everything toward the goal. It is singular, exceptional and remarkable. If you do this, it is the fastest way forward. It is not Facebook or Twitter or TV or Netflix. On Thursday evening a young lady showed up at our door selling TV packages, and it was all about more and more channels. When I finally got her to stop her spiel, I pointed out that we do not have a television in the house. But she did not believe me and pushed her way into the living room to have a look around for herself. Magdalena pointed out that she had never been in a home without a TV.  I am not necessarily prideful about not having a TV, I am frankly much more flabbergasted and appalled that there aren't others who don't! We say no to the intrusion of TV, so that we can say yes to people, events and focused productivity that matters. Honestly people, TV never matters.

Stop. Say no. Frequently. Most of the time. Far more than you ever say yes. It is the fastest way forward.

Constraints?

HBR had a recent blog on their website that matched just what I was experiencing each day here in Eastern Europe. Constraints. Limitations. Scarcity. There is one thing every ex pat knows, if they have ever lived in a resource depleted country, you have to be creative to make do, make things stretch further, and often it just means that you have to work harder period.

It has been that kind of week. Yesterday the front door lock jammed and we could not get our keys in the door, meaning we could only lock the door if one of us were in the apartment. And the toilet continued to not work hardly at all, and the car is in the service center, etc etc. So I have to go by the locksmith shop twice to get someone over here, and then the guy who comes, isn't the guy who is actually qualified to do the repair, so I have to wait until the second guy can come, and what would take a quick trip to Home Depot in the states, is pretty much an all day kind of thing here. 

Been trying to get the car repaired ever since I got back to Eastern Europe three weeks ago, and it was finally supposed to ready to pick up at 12:00 today on the dot. Of course it was not, and after waiting until 13:00 hours, I had to scoot to my next appointment on foot. I must have walked five miles today. But I got it all done. And now, the plumber is putting in a new Throne for us, and may it please work! Please pretty please, may it work. But nothing is certain. 

Scarcity forces us to use our ingenuity, our creative abilities, to expect more of ourselves, and to just get moving, because there is no one to complain to here, who might actually get something done for you. You gotta make your own success man! Set your expectations high and don't let anything or anyone or any "lack" prevent you from being all that you were meant to be.

A better way to make a positive transaction.

There are the marvelous tax laws in Western Europe. If I purchase something here, since I am both a citizen outside of Western Europe and I live outside of Western Europe, I should have all the taxes refunded to me as I leave the country where I made my purchases. I have special receipts for the whole process, which clearly state I will receive such and such amount of euros as I leave the country. This is a great way to get me to spend my money here!

However, they make the process all but impossible at the airport. This stamp that you need is at one end of the airport, the obscure tax office at the other end, and then the final place to actually receive money in your hand can't even be found on the other side of security. The entire process, hidden location of offices, lack of signs and instructions, and multiple steps, are designed to prevent anyone from actually getting a tax refund. I travel 100,000 miles a year all over the world, and I could have navigated the whole process and completed it if . . . if I had had two solid hours to do little else but walk from one end of a very large airport to the other end, several times over.

I value my time too highly to do so, and that is what they are betting on for sure, that the small amount of money will be insufficient to tempt me, once the difficulty of the process becomes clear. This is why I so rarely purchase high price items within Western Europe. While they occasionally get a little bit of extra off of me like they did today, for the most part they lose 10's of thousands of euros of potential purchases because I don't do regular business with bait and switch vendors, even if they are the government.

The question for us leaders is about transparency, delivering at least as much as you promised, and making it easy for those following us to receive what we said they would receive. Otherwise we are doing the same horrible transaction with our clients, team or followers, and we are no better than the impossible-to-find-and-accomplish-tax-refund-offices in every airport in Western Europe. My friends - under-promise and over-deliver. That is the way to build your business and your reputation.