I travel. I travel alot! It is practically a weekly activity for me. Needless to say I have missed my share of flights and connections. It happened again this week, even though I did everything humanly possible to prevent it, including running two kilometers through two airports, asking for help all along the way, trying to enlist every Turkish Airline employee I could, fruitlessly in the end, because I still missed my flight, by less than three minutes.
Fast forward two and half hours, I finally, finally, finally get to the hotel that the airline provided me, and then was informed by the front desk that I would have to be ready to go at 0400 hours back to the airport!! For a 8:00 am departure???? No thank you. I told them firmly that I would find my own way to the airport. Since I visit Istanbul many times each year, I am well versed in how to get around on my own. I wanted no wake up call, and I would bear all the consequences for getting my own self to the airport.
I got to my room, and unplugged the phone just in case they did not get how serious I was. There was no way on earth I wanted a 0330 wake up call! I set the alarm for 5:30 and went to sleep. Imagine my rude awakening at 0422 hours when someone was pounding on my door. They would not stop. They continued on and on. I finally got up and yelled, "what do you want?!?!?" The persons on the other side of the door informed me that the bus downstairs was waiting for me and that they frantically needed to leave NOW! I told them to go on of course, and went back to bed . . . but the damage was done, I could not go back to sleep.
This is not the kind of help I need when traveling, but it is the kind of help that the Turkish culture is required to give. It is help, but not actually helpful. We do the same all the time, telling the truth without regard for how it will be received, talking about people not present in order to "help" the person dealing with them, or any other time that we decide what is best for someone without regard for their wishes. Sure there are exceptions to this rule, but not very many at all. Help at 0422 hours is not really help.
